[Company] is seeking to hire a diligent and accurate Payroll Technician to support our payroll function.
You will be responsible for all the data capturing and administrative tasks in the payroll process and must ensure that all payroll-related tasks are performed on time and to perfection.
Our payroll team consists of professional HR practitioners, and your success in the role will contribute directly to maintaining a productive organization.
Payroll Technician Job Responsibilities
Your responsibilities as a Payroll Technician will include:
Capturing work records and timesheets
Calculating overtime
Preparing payroll runs on time
Helping our staff with payroll queries
Reporting to payroll management
Required Skill Set
We are looking for the following qualifications, skills, and behaviors:
Bachelor’s degree in Accounting or HR
At least two years’ experience in an HR or payroll support role
Wide experience with common payroll systems
Deep knowledge of common HRIS
In-depth understanding of all relevant overtime, leave, and benefits regulations
Attention to detail
Ability to work under deadline pressure
Helpful and supportive demeanor
A Payroll Technician runs the administrative and clerical tasks of the payroll function and ensures that employees are paid correctly and on time.
Reporting to a Payroll Supervisor or a Payroll Manager, the role demands attention to detail, comfort with tight deadlines, and a commitment to complete accuracy.
This is an entry-level position that can lead to later supervisory or management responsibility.
A Payroll Technician captures data, prepares payroll runs, fixes payroll mistakes, and reports on each payroll run to payroll management.
The role’s responsibilities include:
Collating and inputting work records and timesheets
Preparing payroll data
Capturing leave information
Validating and capturing overtime
Resolving payroll discrepancies and issues
Answering payroll-related queries
Reporting to payroll management
Collating and Inputting Work Records and Timesheets
While most work records are automated as part of the Human Resources Information System (HRIS), a Payroll Technician extracts them from the system and organizes them in the correct format for payroll purposes.
All the records require verification for completeness and accuracy before input into the payroll accounting system, and a Payroll Technician is responsible for making sure that each payroll run balances against the plan and forecast.
In rare cases, manual timesheets may have to be collected, verified, and added to the payroll run. In such instances, a Payroll Technician verifies that each record is accurate and carries with it the required sign-off, permission, and counter-signatures.
Preparing Payroll Data
With all the payroll data having been captured, a Payroll Technician transfers it to the payroll system, ensuring no data is lost or corrupted in the process.
This task involves a large amount of data and requires deep concentration and total accuracy. A Payroll Technician needs time management skills to make sure the preparation process can be completed without distractions.
Mistakes or issues in the transfer of data to the payroll system can cause havoc, and experienced Payroll Technicians develop a series of cross-checks to guarantee data integrity. Any issues found must be corrected before the payroll run and flagged to payroll management for possible corrective action.
Capturing Leave Information
All annual, sick, and emergency leaves should be captured correctly and completely on the payroll system. A Payroll Technician checks that all leave records are accompanied by the required permissions, records, and sign-offs and that remaining leave days are calculated correctly.
Validating and Capturing Overtime
Overtime can amount to a large percentage of the total salary mass, so all overtime records are verified for accuracy before input into the payroll system.
A Payroll Technician checks that each overtime record is accompanied by the required management authorization documents and clocking system records to verify the accuracy and authenticity.
Resolving Payroll Discrepancies and Issues
Payroll mistakes are a major cause of discontent among staff, so a Payroll Technician tries to resolve any disputes or discrepancies as quickly and equitably as possible.
Wherever the fault for the issue lies, a Payroll Technician should be friendly and helpful towards the affected employees.
Speed of resolution is crucial, but a Payroll Technician also needs to analyze whether an issue was caused by an input error or a systemic failure. If a systemic failure occurs, the matter is passed on to the Payroll Manager and the IT department to ensure a sustainable fix is implemented.
Answering Payroll-Related Queries
Employees regard a Payroll Technician as the first point of contact for payroll-related issues, so the role requires a friendly, helpful, and service-driven mindset.
Experienced Payroll Technicians know that time management is an important skill in their role, so they designate specific times during each week to answer employee payroll queries.
Reporting to Payroll Management
Management requires reports after each payroll run to measure its speed, accuracy, and completeness.
These three factors should be trended to monitor whether the payroll function is improving in its efficiency.
A Payroll Technician prepares these reports in a clear and understandable format and adds comments on the payroll process from the technical point of view.
Roles a Payroll Technician Typically Collaborates With
A Payroll Technician works closely with the following roles:
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