Testing customer support skills just got easy.

Workello is a pre-employment assessment platform helping support teams test and hire the top 1% of their support candidates.

  • No credit card required
  • Try for free
  • Get set up in 90 seconds
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1-Click customer support skills test

Identify your strongest customer support candidates with a pre-employment skills test. Skills tests predict post-hire performance more than CV, education, and work history.

  • Pre-configured test templates to get started fast
  • Assess hundreds of candidates with 1-click testing
  • Make unbiased hiring decisions based on candidate skills, not education, CV, or location
Federico Jorge

“Every step of the process is very optimized, making my life so much easier, and I could pick the right person for the job without bias.”

Federico Jorge

About Workello’s customer support skills tests

Workello’s customer support skills tests are designed to balance comprehensiveness with test completion rate. The more comprehensive your test, the fewer candidates that will submit a completed assessment. Our customer support skills tests are designed to fully assess candidates in less than thirty minutes. The customer support skills tests were created by Gordana Sretenovic, a Director of Operations that scaled her  team from one to forty-five team members in eighteen months.

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Customer Support Skills Test

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Get started in seconds

Your job description, customer support skills assessment, and candidate notifications are pre-written so that you can start accepting candidates in 90 seconds.

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Distribute your job ad

Post your job ad on your favorite hiring channels. Your customer support candidates complete their application on Workello and appear in your hiring dashboard.

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Track your candidates

Track and move your candidates through your hiring process quickly and efficiently.

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1-Click assessments

Send a paid or unpaid pre-employment assessment to identify your best customer support candidates.

Saska Panic

“Workello helps us evaluate and test 10x more candidates to find the best fit for our budget. 200 candidates, 30 writing tests, then we hire the top 1%.”

Saska Panic

Executive Editor

99% less clicking between apps

Track and manage all of your candidates from all of your hiring channels without leaving Workello.

Case Studies

Publisher
CANDIDATES 61
ASSESSMENTS 15
HIRED 6
SaaS
CANDIDATES 99
ASSESSMENTS 41
HIRED 10
Publisher
CANDIDATES 709
ASSESSMENTS 53
HIRED 17
Agency
CANDIDATES 246
ASSESSMENTS 24
HIRED 8
SEO
CANDIDATES 40
ASSESSMENTS 22
HIRED 6
Agency
CANDIDATES 70
ASSESSMENTS 15
HIRED 2
Agency
CANDIDATES 763
ASSESSMENTS 83
HIRED 10
SaaS
CANDIDATES 600
ASSESSMENTS 50
HIRED 7
Affiliate
CANDIDATES 42
ASSESSMENTS 36
HIRED 2
Agency
CANDIDATES 60
ASSESSMENTS 20
HIRED 6
Agency
CANDIDATES 378
ASSESSMENTS 16
HIRED 3
Agency
CANDIDATES 174
ASSESSMENTS 55
HIRED 4

Hire the top 1% on auto-pilot.

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