[Company Name] is looking for an experienced, ambitious, and high-achieving Internal Communications Manager to streamline all aspects of internal communications in the company.
Your key responsibility will be to establish and oversee all of our internal communications processes by devising ways to effectively share internal company information with/between our employees. You will determine which platforms we will be using, establish specific channels for particular project teams, and facilitate communication of important developments and project updates between departments. In addition, you are to ensure that all team members adhere to these processes by following the established internal communications protocols.
You will be responsible for developing high-level internal communications material, including presentations, company announcements, newsletters, and notifications. You’ll also be responsible for ensuring that said materials are swiftly and successfully delivered to our employees across different communications channels.
To excel in this role, you are expected to have expert interpersonal skills, as you will be working with team members across several departments to ensure an efficient information flow. You will often be required to manage multiple projects simultaneously, so familiarity with project management software can provide a tremendous advantage in this role.
Lastly, you will aid our leadership by keeping our employees updated about decisions made during important company meetings, disseminating briefings to all internal stakeholders, and communicating our leadership’s vision in a clear and consistent manner.
Developing, implementing, and monitoring the efficiency of our internal communications processes
Ensuring that all communications reach relevant internal stakeholders in a time-efficient manner
Creating internal communications material, such as presentations, newsletters, and announcements
Giving briefings, sending out recaps regarding policy changes and updates, and conveying important decisions by senior management
5+ years of experience managing cross-department communications
Bachelor’s degree in Communications, Public Relations, or a related field
Working knowledge of project management software, such as Basecamp and Nifty
Solid problem-solving and time-management abilities
Outstanding verbal and written communication skills
Excellent interpersonal and teamwork skills
Salary Ranges for Internal Communications Managers
The average salary of Internal Communications Managers varies widely depending on the candidate’s level of education, qualifications, geographic location, industry-specific knowledge, and the current market rate.
The table below, courtesy of Glassdoor, demonstrates the different salaries for Internal Communications Managers across a few major U.S. cities:
San Francisco, CA
New York, NY
Los Angeles, CA
Tampa Bay, FL
Similar Roles to Internal Communications Manager
To attract the right kind of communications expert for your business, you need to create an in-depth job description that details all the requirements and responsibilities of the role in your organizations. Being specific is crucial, as a generic job ad will lead to a massive influx of unskilled candidates who you’d never consider hiring, so you’d end up wasting time reviewing dozens of unsuitable applications.
This is why you have to thoroughly list out all the specifications for the role, including the required work experience, education, technical skills, and communications certificates that can validate a candidate’s expertise. Such an in-depth list will instantly discourage many unskilled candidates from applying while increasing your chances of getting noticed by a top-skilled professional in the field.
To incentivize skilled Internal Communications Managers to choose your company over everyone else hiring for the role, you should also state all the perks and benefits that you can provide. These can include your PTO and insurance policies, retirement plans, monthly bonuses, and opportunities for advancing their career. All these incentives will show your organization as the ideal place for top-performers to spend their careers in!
Being extremely specific with your Internal Communications Manager job description is of utmost importance, as there are similar positions that carry different responsibilities according to the seniority of the role :
Internal Communications Officer—This mid-tier role is responsible for ensuring a clear and consistent flow of information between your managers/leadership and staff members
Internal Communications Director—They are responsible for overseeing all internal communications efforts, reviewing reports from your managers, and gauging the efficiency of your communications program
Internal Communications Coordinator—They coordinate cross-channel and cross-department communication initiatives, and supporting engagement efforts with employees
Have you concluded that an Internal Communications Manager isn’t a good fit for your organization at present? If so, check out the following job description templates for similar communications roles:
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