“Every step of the process is very optimized, making my life so much easier, and I could pick the right person for the job without bias.”
Testing customer service skills just got easy.
Workello is a pre-employment assessment platform helping customer service teams test and hire the top 1% of their customer service candidates.
- No credit card required
- Try for free
- Get set up in 90 seconds
1-Click customer service representative skills test
Identify your strongest customer service candidates with a pre-employment skills test. Skills tests predict post-hire performance more than CV, education, and work history.
- Pre-configured test templates to get started fast
- Assess hundreds of candidates with 1-click testing
- Make unbiased hiring decisions based on candidate skills, not education, CV, or location
About Workello’s customer service rep skills tests
Workello’s customer service representative skills tests are designed to balance comprehensiveness with test completion rate. The more comprehensive your test, the fewer candidates that will submit a completed assessment. Our customer service skills tests are designed to fully assess candidates in less than thirty minutes. The customer service rep skills tests were created by Gordana Sretenovic, a Director of Operations that scaled her team from one to forty-five team members in eighteen months.
Customer Service Rep Test
Get started in seconds
Your job description, customer service skills assessment, and candidate notifications are pre-written so that you can start accepting candidates in 90 seconds.
Distribute your job ad
Post your job ad on your favorite hiring channels. Your customer service candidates complete their application on Workello and appear in your hiring dashboard.
Track your candidates
Track and move your candidates through your hiring process quickly and efficiently.
Send a paid or unpaid pre-employment assessment to identify your best customer service candidates.
“Workello helps us evaluate and test 10x more candidates to find the best fit for our budget. 200 candidates, 30 writing tests, then we hire the top 1%.”
99% less clicking between apps
Track and manage all of your candidates from all of your hiring channels without leaving Workello.
Tons of resources, playbooks, videos, and content to help you hire faster and more efficiently.