Business Analyst/Technical Writer Job Description Template

We are searching for a Business Analyst/Technical Writer to make our company more productive, profitable, and competitive by forecasting industry trends, suggesting effective ways to improve the company’s performance, and creating key technical documentation to support any changes to the company’s policies and processes. 

You will be in charge of writing easy-to-read technical documentation or manuals that describe how to install, operate, or service a product. To be successful in the role, you should be able to take difficult concepts and break them down into easily understandable language for the reader. Collaborating with Engineering and Product Customer Success Departments, you will ensure the quality and accuracy of the technical content. 

To qualify for this position, you should have a five-year experience working as a Business Analyst or Technical Writer and a Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or other related technical or scientific field

Responsibilities:

• Assessing business processes and identifying opportunities for improvement
• Documenting requirements of different departments and incorporating them into effective solutions when optimizing existing or devising new processes
• Setting up different customer relations strategies to increase revenue
• Creating clear and concise technical documentation
• Making presentations to share findings and ideas with the team
• Communicating ideas and strategies to cross-functional teams and management in a clear and concise manner
• Cooperating with the product, support, and customer success teams to ensure that the content is accurate and of high quality
• Obtaining key information from meetings with stakeholders and preparing relevant reports
• Keeping track of and communicating the results of your efforts
• Implementing, maintaining, and updating technical content creation procedures

Requirements:

• Minimum five years of experience working as a Business Analyst or Technical Writer
• A Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or other related technical or scientific field
• Excellent written and verbal communication skills
• Strong attention to detail 
• Superb analytical and problem-solving skills
• Proficiency in Microsoft Office Suite and digital analytics tools

Salary Ranges for Business Analysts/Technical Writers

The salary of a Business Analysts/Technical Writer varies from from $41,000 in Tampa Bay to $128,000 in San Francisco. Apart from the level of education, experience, and occupational demand, the salary will depend on the cost of living in a certain state. 

To see how salaries for Business Analysts/Technical Writers vary across the United States according to Glassdoor, check out the table below:

How To Tailor Your Job Description To Attract the Type of Business Analyst/Technical Writer You Need

While copy-pasting a pre-written job description can save you some time initially, it will only result in dozens of applications from unqualified candidates or candidates who are not the right fit for your organization. While our job description is an excellent starting point, you’ll still have to tailor it to the exact requirements of your organization. 

When writing your job ad, If you want to attract qualified candidates, you must be super specific regarding the responsibilities they’ll take on once they join your team.

To attract the exact type of Business Analyst/Technical Writer you need, you should distinguish between the following types of Business Analysts and Technical Writers:

1. Strategic Business Analysts—The role entails identifying business requirements and solutions in the context of a company’s overall strategy. Strategic Business Analysts Strategic business analysts gather, review, and test data to create and implement pivotal business solutions
2. Data Business Analysts—They use data analysis to assist the company in making more efficient business decisions
3. Operational Business Analysts—This role focuses on managing the day-to-day operations of large businesses, such as software development and business data processing

If there is a specific area of expertise that you are looking for, then the job description should be tailored to highlight it. It is important to emphasize the skills, experience, and personality that best fit the company’s needs in the job description, as well as describe the company’s culture and perks for prospective employees.

Similar Roles to Business Analyst/Technical Writer

Not sure if a Business Analyst/Technical Writer is what you’re looking for? In the table below, you can find job description templates for roles similar to Business Analyst/Technical Writer:

• Technical Writer
• Technical Science Writer and Editor
• Business Writer 
• Content Operations Analyst
• Content Quality Analyst
• Technical Writer Healthcare
• Technical Writing Consultant
• Technical Writer for Cyber Security
• Quality Assurance Technical Writer
• Technical Writer III

Get More Business Analyst/Technical Writer Job Descriptions Inspiration

One of the best ways to figure out how to introduce your brand to candidates and make it stand out is to look at how other companies market themselves when recruiting for similar roles. Here are some excellent job description ideas for attracting top Business Analysts/Technical Writers to your company:

1. Glassdoor
2. Indeed
3. SimplyHired

Learn how to lower your content cost by 50% and hire top talent

Why You Should Test Technical Content Professionals Before Hiring Them

Hiring skilled members for your content team has never been an easy task, but the challenge is even bigger if you’re looking for an experienced technical writer or editor. It’s easy for candidates to amp up their resumes and portfolios with niche-specific samples that have been heavily edited by third-party collaborators, and you’ll be none the wiser about the quality of their work until you hire them. The only way to gauge their actual skills is to add pre-employment assessments to your hiring process.

Testing candidates is impossible without skill assessment software to keep everything organized and under control. Without it, you’ll have to communicate with candidates, send tests, collect and grade them, and keep track of what stage of the hiring process each candidate is in.

Workello is high-volume recruiting software that takes care of the entire process for you. After you sign up for free, you’ll find the perfect candidate by taking the following steps:

1. Launch your pre-configured hiring funnel in under 3 minutes
2. Add a Workello link to your job postings on all job boards you use
3. Wait for applications to come your way
4. Send tests to applicants to test their technical writing skills
5. Reject, interview, and hire candidates from your single-page dashboard

Test Candidates for Technical Roles Effortlessly With Workello

You can use Workello to test technical writers in any industry. The platform is not for technical writing only—you can use it to test content writers and SEO writers as well. With Workello, you can manage candidates through the entire selection process without ever leaving your dashboard. Use Workello’s free trial to sign up and see for yourself how fast you will identify the top 1% of technical writer candidates.