Objective JazzHR Review—Key Features and Pricing Explained

Nowadays, using recruiting software is the norm for companies looking to scale quickly and cost-effectively. JazzHR is one of the pioneers of the HR software niche, first launched in 2009 by a Pittsburgh, PA-based company of the same name. 

This platform was one of the first to offer easy-to-use, robust recruiting features to startups and growing companies. Today, it combines a modern applicant tracking system (ATS) with options that streamline candidate sourcing and employer branding—resulting in a more efficient hiring process. 

However, the HR software niche of today is much more crowded than in 2009, when JazzHR entered the market. Does the platform have what it takes to stay competitive? To answer this question, this in-depth review will examine JazzHR’s key features and pricing and introduce competitors with pre-written skill assessments.

JazzHR—Key Features

JazzHR streamlines your hiring process with features like:

• Candidate Sourcing
• Interviews
• Assessments
• Compliance & Reporting
• Offers & eSignatures
• Employer Branding
• Applicant Tracking
• Collaborative Hiring
• White-Label Software

In this review, we’ll focus on the features that directly impact your hiring processes—namely candidate sourcing, applicant tracking, and assessments. 

Candidate Sourcing

The modern global economy gives employers access to the broadest talent pool in history—but there’s a flip side. Sourcing candidates from hundreds of digital job boards takes a lot of time and requires a lot of manual data entry for recruiters. 

Through JazzHR, you can publish one job ad on dozens of the best job boards with a single click, saving you days otherwise spent filling out forms on all those websites. The platform supports both premium and free job boards, such as:

• Dice
• Remotive.io
• Women In Technology
• Indeed
• LinkedIn
• Google Jobs
• Careerjet
• Oodle
• Jooble
• Talent.com
• Flexjobs
• Adzuna
• Glassdoor
• ZipRecruiter
• Job.com
• Monster
• Craigslist
• CareerBuilder

The platform also provides a template for efficient and easy in-house referral programs. According to research from the career advice website Zippia, employee referrals account for around 40% of all hires—making it a powerful hiring channel. 

Applicant Tracking

JazzHR aims to reduce redundant manual tasks and let experienced recruiters focus on what matters—making vital hiring decisions. 

It improves your traditional hiring process in three significant ways:

1. Customizable workflows
2. Task automation
3. Easier collaboration

On JazzHR, every job vacancy has its own customizable, stage-based workflow. However, you can add or remove stages to reflect your hiring process better. Some of the default stages are:

• Sourcing
• Assessment
• Rejecting 
• Inviting To Interview
• Making An Offer

While these workflows provide an easy overview of your hiring process, gather all info in one place, and make it more manageable—they truly shine when combined with task automations. 

JazzHR helps you automate repetitive, everyday tasks with a trigger-based system. For example, you can create an “Inviting To Interview” email that JazzHR will automatically send to all applicants who reach that stage. This saves a lot of time you’d otherwise spend communicating with every individual applicant.

The platform also simplifies collaborative hiring for HR teams. For example, when applicants get their interview invites, you can set a trigger that sends notifications to the HR reps who will be interviewing them. 

You can also communicate with all team members through JazzHR directly; there’s no need to constantly alt-tab between different email chains, instant messaging platforms, spreadsheets, and docs with candidate info. 

All candidate info is on JazzHR, and you can message anyone quickly and share notes on the platform itself. It has a mention-based system similar to Twitter or Instagram. 

Candidate Assessments

Assessments are at the heart of any effective hiring process. In the case of JazzHR, candidate assessments largely revolve around candidate interviews. You can write questions in JazzHR before the interview and rate how well the candidate responded to each. 

Those ratings are automatically added to the candidate’s profile in JazzHR and become instantly visible to the rest of your team. JazzHR also compiles a ranked list of candidates based on their interview ratings, making them much easier to compare. 

The fact that you’re relying on a standardized list of questions also makes candidate assessments more objective.

Downsides of JazzHR

JazzHR’s wide range of recruiting features makes good on its promise of streamlining and automating your hiring process. However, the platform has some downsides you should know about. 

First, several clients have reported that JazzHR’s analytics tools and reports aren’t detailed enough. This is important for companies that want to improve their hiring by utilizing concrete data. 

Perhaps more importantly, JazzHR doesn’t give you any pre-interview assessments, which would help eliminate unqualified candidates immediately without losing time on needless interviews. 

Yet the biggest problem is the platform’s subscription structure, which makes pricing mistakes like:

1. Lacking transparency
2. Keeping core features locked behind higher tiers
3. Being overly complex

JazzHR Pricing

As we’ve mentioned above, the JazzHR pricing is a handful. There are three plans:

• Hero—contains the job posting features
• Plus—includes the Hero features, the ATS system, and interview scheduling
• Pro—consists of the two previous packages plus reporting and compliance features

Unfortunately, the first tier doesn’t give you any features except job board automations. 

Why didn’t we mention the prices yet? Because JazzHR classifies its clients into one of three groups upon sign-up, and they get different prices. There are different subscriptions for:

1. Small businesses
2. Businesses interested in high-volume recruiting
3. Recruitment-based organizations (like recruiting agencies)

The prices for small businesses are:

The prices for the other two groups are:

There are two problems with this approach:

1. Some customers have reported that the platform has misclassified their organization, resulting in higher prices
2. Inexplicably, all three groups get access to the same features

How do the customer groups differ in practice? JazzHR locks some features behind paid add-ons, some exclusive to different groups. These are:

• Advanced Reporting
• Candidate Export Integration
• Zoom Integration
• Candidate Texting
• Job Packs
• eSignatures
• Dedicated Account Manager
• All-Access Support
• Career Page Customization
• Single Sign-On
• Bulk Emails

This pricing isn’t just overly expensive (even for small businesses) but is also mind-bogglingly confusing. 

JazzHR Customers

This U.S.-based platform serves a wide variety of customers, mostly from North American countries. Some of them include:

• The Channel Co
• Clearly
• Lootcrate
• Heath Ceramics
• Speck
• TED
• Aristotle Capital Management
• Avian Inc.
• Signal 88 Security
• Museum Hack
• Trust HCS
• Oberg Industries
• TalentMinded

JazzHR Integrations

Apart from the many job boards we’ve mentioned above, JazzHR also supports integrations with:

• Bryq
• HackerEarth
• Logi-Serve
• eSkill
• Sprockets
• Criteria
• HackerRank
• GoodJob Software, Inc.
• Wonderlic
• PeopleG2
• Alliance Background
• Checkr
• Universal Background
• TazWorks
• Justifacts Credential Verification
• Accurate
• Crimcheck
• JDP
• Choice Screening
• Verified First
• Sterling Talent Solutions
• Career Page Services
• Recruiter.com
• Vizi
• Office365
• Microsoft Exchange
• G Suite

JazzHR Alternatives

JazzHR doesn’t provide users with any pre-hire assessment options apart from interview ratings, and its pricing plans are costly and untransparent. If you feel this platform isn’t the right fit for your company, you can choose from many alternative recruiting solutions. We’ve reviewed some of the biggest ones here:

Workello vs. JazzHR

JazzHR provides companies and recruitment agencies with a broad palette of features that improve their hiring processes. However, its pricing structure is overly complex, and it noticeably lacks practical candidate tests.

If you need a platform that supports high-volume recruiting through practical skill assessments and has fair pricing—Workello is the best JazzHR alternative. 

This ATS also supports trigger-based email automation and provides job description templates. However, Workello’s core selling point is its pre-hire skill assessments. These were created by industry experts for various categories of candidates—from writers to programmers.  The tests provide a more complete picture of a candidate’s aptitude than a resume or an interview does. 

Workello’s pricing is also far more transparent and easy to understand—there are no hidden costs, additional payments, or different client groups. You’ve got a free trial and two affordable price plans, both of which give you access to all features; the second only gives you more candidate assessments per year. 

JazzHR vs. Workello—Overview

Here’s a side-by-side comparison of the two platforms:

Bottom Line

JazzHR is a well-designed HR platform that has helped numerous companies and recruiting agencies to streamline their workflows. However, it doesn’t provide practical candidate tests, and its pricing is overly complex and expensive. 

Workello provides email automations and pre-written candidate assessments. It also has a simple, affordable pricing structure you won’t need an MBA to understand. If you want to test Workello in practice, sign up for a free trial today and cut your hiring costs in half!