Objective JazzHR Review—Key Features and Pricing Explained

JazzHR is one of the pioneers of the HR software niche, first launched in 2009 by a Pittsburgh, PA-based company of the same name.

This platform was one of the first to offer easy-to-use recruiting features to startups and growing companies. Today, it combines a modern applicant tracking system (ATS) with options that streamline candidate sourcing and employer branding—resulting in a more efficient hiring process.

Source: JazzHR

As the current HR software market is much more crowded than in 2009, many can’t help but wonder—does the platform have what it takes to stay competitive?

To answer this question, we’ll examine the JazzHR software and explore its features and pricing. We’ll also introduce a more affordable alternative with an ATS and pre-hire skill assessments that may be a better fit.

JazzHR  Features: What Does the Platform Offer?

JazzHR divides its features into several categories, such as:

• Employer Branding
• Candidate Sourcing
• Applicant Tracking
• Candidate Experience
• Collaborative Hiring
• Interviews & Assessments
• Offers & eSignatures
• Compliance & Reporting
• White-Label Software

This review will focus on the features that directly impact your hiring processes—candidate sourcing, applicant tracking, and interviews and assessments.

Candidate Sourcing

The modern global economy gives employers a chance to dip their toes in the largest talent pool in history—but there’s a flip side. Sourcing candidates from hundreds of digital job boards takes a lot of time and requires a lot of manual data entry.

Through JazzHR, you can publish one job ad on dozens of job boards with a single click, saving you time otherwise spent filling out forms on all those websites separately. The platform supports both premium and free job boards, including:

• Dice
• Remotive.io
• Women In Technology
• Indeed
• LinkedIn
• Google Jobs
• Careerjet
• Oodle
• Jooble
• Talent.com
• Flexjobs
• Adzuna
• Glassdoor
• ZipRecruiter
• Job.com
• Monster
• Craigslist

Posting on job boards is a fantastic way to attract candidates, but there’s another option—in-house referral programs. According to research from the career advice website Zippia, employee referrals account for around 30-50% of all hires—making it a powerful hiring channel. Plus, referrals have a lower cost-per-hire and are more likely to stay in a company longer than job board hires.

JazzHR recognizes the value of referrals and lets you use features to create and manage successful referral programs. You can send emails requesting referrals in a few clicks, request referrals for specific positions, and monitor referrals in the Refer tab.

Applicant Tracking

JazzHR reduces redundant manual tasks and lets you focus on what matters—making the right hiring decisions.

It improves your traditional hiring process in three significant ways:

1. Customizable workflows
2. Task automation
3. Easier collaboration

On JazzHR, every job vacancy has its customizable, stage-based workflow. You can use the same workflow for all job positions or create custom workflows for each. JazzHR lets you use built-in workflow templates or create your own with unique stages reflecting your company’s processes.

While these workflows provide an easy overview of your hiring process and gather all info in one place, they truly shine when combined with task automations.

JazzHR helps you automate repetitive, everyday tasks with a trigger-based system. For example, you can create an “Inviting To Interview” email that JazzHR will automatically send to all applicants who reach that stage. This saves a lot of time you’d otherwise spend communicating with every individual applicant.

The platform also simplifies collaborative hiring for HR teams. For example, when applicants get their interview invites, you can set a trigger that sends notifications to the HR reps who will be interviewing them.

You can also communicate with all team members through JazzHR directly; there’s no need to constantly alt-tab between different email chains, instant messaging platforms, spreadsheets, and docs with candidate info. Create unique recruiting teams for each role and build candidate profiles where each recruiter can share feedback and notes. Every person on the team can see the latest candidate profile updates and leave comments to streamline collaboration.

Interviews and Assessments

JazzHR lets you interview and assess candidates to determine the best fit for a specific role.

The platform allows you to connect your personal calendar to see your availability and schedule interviews at times that work best for you and your candidates. Create reminders for all participants to ensure no interviews are missed.

In JazzHR, candidate assessments largely revolve around candidate interviews. Design questions and engage in discussions with your team members before the interview to ensure everyone’s well-prepared and can spot the best candidates.

Next, rate how well the candidate responded to each question. These ratings are automatically added to the candidate’s profile in JazzHR and become instantly visible to the rest of your team. JazzHR uses the ratings to generate a ranked candidate list, allowing easy and objective candidate comparison and assessment.

JazzHR Reviews: What Do Users Say About the Platform?

What do actual users think about JazzHR’s capabilities? Let’s check out user reviews on popular platforms like G2 and Capterra.

Many users loved the platform because it’s a massive time-saver—its features allow them to email candidates with a single click, organize candidate-related docs, and seamlessly integrate with other platforms.

Another reason people liked JazzHR is its collaboration options. Users can monitor and move candidates through the pipeline in a few clicks, and thanks to this, multiple people can work on hiring candidates without misunderstandings or miscommunication.

Excellent customer service is another plus for JazzHR—the staff is friendly and ready to resolve potential issues.

That said, JazzHR isn’t perfect, and numerous reviews focus on its potential drawbacks. For example, several users mentioned integration issues. Some had problems with the existing integrations, while others would like to see more options available.

Other users complained about a complicated setup—they say the platform isn’t intuitive, resulting in a time-consuming and burdensome setup.

JazzHR Pricing

JazzHR offers 3 pricing plans. Every plan allows unlimited users, but there are differences in the number of open jobs and available features:

1. Hero: $75/month
2. Plus: $269/month
3. Pro: $420/month

*All listed prices refer to the annual billing model

Here’s a quick overview of the options available in each tier:

JazzHR also offers add-on features you can build into your plan for extra functionality, such as:

• Advanced Visual Reporting—$59/month
• Candidate Export Integration—$29/month
• Zoom Integration—$29/month
• Candidate Texting—from $39/month
• Offers & eSignatures—$59/month
• Dedicated Account Manager—$119/month
• All-Access Support—$49/month
• Career Page Customization—starting at $39/month
• Single Sign-On—$29/month
• Bulk Emails—starting at $29/month

The pricing plans are targeted toward SMBs with less than 500 employees that are hiring directly for their own needs and at a single location. If you’re a recruiting agency, a multi-location business, or have 500+ employees, JazzHR can tailor custom pricing plans that suit your needs.

JazzHR Customers

This U.S.-based platform serves a wide variety of customers, mainly from North America. Some of them include:

• Clearly
• Heath Ceramics
• Aristotle Capital Management
• Signal 88 Security
• Museum Hack
• Oberg Industries
• TalentMinded
• Rumble Boxing
• Teambuilding.com
• Massaro Construction Group
• Santa Cruz Bicycles
• Fox Dealer
• Comfort Dental
• Hunter Recruitment Advisors
• Pure Barre
• Achieving True Self

JazzHR Integrations

JazzHR supports dozens of integrations, such as:

• Checkr
• Universal Background
• TazWorks
• Verified First
• Sterling Talent Solutions
• Recruiter.com
• Vizi
• Office365
• Microsoft Exchange
• G Suite
• Clover
• Deel
• Salesforce

JazzHR Alternatives

If you feel JazzHR isn’t the right fit for your company, you can choose from many alternative recruiting solutions. We’ve reviewed some of the most notable ones:

Workello as the Best JazzHR Alternative

JazzHR provides companies and recruitment agencies with a broad palette of features that improve their hiring processes. However, its somewhat complicated setup and pricing structure can push you toward exploring JazzHR alternatives.

If you need an easy-to-use platform that supports high-volume recruiting, Workello can be a perfect fit.

Source: Workello

Like JazzHR, Workello also supports trigger-based email automation and provides job description templates.

Where Workello stands out, though, are its pre-hire skill assessments. JazzHR, like most ATSs, emphasizes resumes and interviews. Research says this is wrong for many reasons, from higher hiring costs to increased bias.

A work sample test has proven to be an ideal selection method because it lets you see whether your candidates’ skills align with what you’re looking for before the actual interview.

Source: Workello

Workello was built on this premise—it lets you use tests to single out and hire only the best candidates. The assessments were created by industry experts for various categories of candidates—from writers to programmers.

Another reason Workello is an ideal JazzHR alternative is a completely transparent pricing model—there are no hidden costs or additional payments. With each Workello plan, you get access to all features.

JazzHR vs. Workello—Overview

Here’s a side-by-side comparison of the two platforms:

Make the Best Choice With the Ultimate JazzHR Alternative

JazzHR is a well-designed HR platform that has helped numerous companies and recruiting agencies streamline their workflows. However, its setup can be complicated, and more importantly, it doesn’t provide practical candidate tests.

Workello is as intuitive as it gets and offers pre-written candidate assessments to help you find and hire the top 1% of candidates. Its transparent and affordable pricing plans, detailed dashboards, and customizability are only some of the reasons you should consider the platform. If you want to test Workello in practice, sign up for a free trial today and cut your hiring costs in half!